About Us?

We are a consulting firm ofering specialized services:

 

Professional Services

 

BPO (Business Process Operation)

 

Business process mapping and design

 

Development projects

 

Data entry

 

All consulting operations are conducted within the framework of specialized services regulated by the Mexican government (REPSE).

 

 

About MyACo

Presence in Mexico.

Experience in Mexico, LATAM, and the USA

in the insurance and banking industry.

Specialization in BPO, Professional Services and Development from a Business and Technology perspective.

End-to-end professional development and customer service cycle.

Mix of remote and on-site work according to our clients' needs.

Rapid identification of needs and placement of specialized consultants in the shortest possible time.

Model of Attention

Identification of necessities

The MyACo team schedules an exploratory session to document high-level requirements.

Requirements analysis

MyACo Gathers its group of experts according to the needs and generates a solution proposal

Proposal presentation

MyACo Presents a solution proposal (time/cost) under the ideal care model.

BPO

Professional services

Processes

Data Entry

Development

MYACO OFFERING

Ad-Hoc Professional Services

Incorporation of resources within critical areas according to the needs of our clients.

 

Professionals with certifications and skills required in their field.

 

Professionals with experience in the branches requested by the client.

PROJECTS

Project Management

Change Management

Portfolio Manager

Product Owner

Financial Controller

Business Analyst

BPA

Data Entry

Among others…

TECHNOLOGY

Back End Developers

Front End Developers

Full Stack Developers

Testers / QA's

Data Scientists

UX/UI Engineers

Among Others...

operations

back office /

front office

Area Directors and Deputy Directors

Operation coordinators

Operation resources

Among others...

MYACO OFFERING

BPO Projects

What is BPO?

Business Process Operation (BPO) is a service model that is aimed at outsourcing high-volume sections of operations with an intermediate to low level of complexity.

At MyACo we implement complete operation flows with an in-house methodology that facilitates adoption in an agile and fast manner. Allowing short implementation start-up times.

Process identification and mapping

Analysis of technical and security requirements

Process KPI alignment

Training of the operational team

Daily operation

Operation dashboard with defined KPIs

Weekly/Monthly

MYACO OFFERING

Process design

and implementation projects

Preparation of projects with implementation of processes with design of KPIs according to the main methodologies that exist in the market.

 

Projects to develop strategies for the optimization of client operations, business processes and IT (Target Operating Model).

Analysis and implementations of business processes with Agile / PMI project management methodologies.

Methodologies

 

Lean Six Sigma

 

BPA (Business Process Analysis)

MYACO OFFERING

Data Entry

Data migration is one of the main activities that can cause extended times for companies to launch products or seize obsolete systems, potentially affecting time to market.

 

The Data Entry service developed at MyACo allows our expert consultants in data management and administration to generate the most appropriate strategy to mitigate extended information migration times between databases / systems that do not always have ease of communication with the levels of security requirements according to the level of data sensitivity.

This service can be presented in two modalities:

Initial data migration and implementation of automatic data transfer processes.

Incorporation of work teams for manual migration under high quality standards in work cells.

MYACO OFFERING

Projects Development

At MyACo, we offer turnkey development projects where a Senior/Semi-Senior development team is assigned in all cases.

 

When required by the projects, process modeling and change management consultants will be incorporated to facilitate better adoption of changes resulting from the implementation of technological and process changes.

 

Every development project will be accompanied by a Project Manager specialized in Agile and Waterfall methodologies, who will constantly report the project's progress through a proprietary project framework (MyAco Way) or by adopting the project management model required by the internal project office.

Types of development projects:

Design and construction of B2B/B2C websites

Mobile applications

Payment system integrations:

Conekta

Mercado Pago

Openpay

Etc.

Design and implementation of data management and exploitation projects:

Data warehouse

ETLs

Data lakes

Our Clients

Contact us

San Francisco 6,

Tlacoquemécatl del Valle, CDMX,

C.P. 03100

+52 1 55 9056 4903

+52 1 55 9056 4904

For more information contact us,

Together we will resolve your doubts and concerns.

 info@myaco.com.mx

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with implementation of processes with design of KPIs according to the main methodologies that exist in the market.