>
We are a consulting firm ofering specialized services:
Professional Services
BPO (Business Process Operation)
Business process mapping and design
Development projects
Data entry
All consulting operations are conducted within the framework of specialized services regulated by the Mexican government (REPSE).
misSion
VisiOn
VALUES
Provide specialized project management and analysis services to achieve our clients' objectives.
To be a leading company in project consulting services for our clients, setting a benchmark for record times in personnel placement without compromising service quality.
To promote the overall well-being of our team members, as well as productive inclusion for vulnerable groups.
Effective Work
Responsibility
Inclusion
Mutual Growth (Win-Win)
x
Presence in Mexico.
Experience in Mexico, LATAM, and the USA
in the insurance and banking industry.
Specialization in BPO, Professional Services and Development from a Business and Technology perspective.
End-to-end professional development and customer service cycle.
Mix of remote and on-site work according to our clients' needs.
Rapid identification of needs and placement of specialized consultants in the shortest possible time.
Identification of necessities
The MyACo team schedules an exploratory session to document high-level requirements.
Requirements analysis
MyACo Gathers its group of experts according to the needs and generates a solution proposal
Proposal presentation
MyACo Presents a solution proposal (time/cost) under the ideal care model.
BPO
Professional services
Processes
Data Entry
Development
Incorporation of resources within critical areas according to the needs of our clients.
Professionals with certifications and skills required in their field.
Professionals with experience in the branches requested by the client.
PROJECTS
Project Management
Change Management
Portfolio Manager
Product Owner
Financial Controller
Business Analyst
BPA
Data Entry
Among others…
TECHNOLOGY
Back End Developers
Front End Developers
Full Stack Developers
Testers / QA's
Data Scientists
UX/UI Engineers
Among Others...
operations
back office /
front office
Area Directors and Deputy Directors
Operation coordinators
Operation resources
Among others...
What is BPO?
Business Process Operation (BPO) is a service model that is aimed at outsourcing high-volume sections of operations with an intermediate to low level of complexity.
At MyACo we implement complete operation flows with an in-house methodology that facilitates adoption in an agile and fast manner. Allowing short implementation start-up times.
Process identification and mapping
Analysis of technical and security requirements
Process KPI alignment
Training of the operational team
Daily operation
Operation dashboard with defined KPIs
Weekly/Monthly
and implementation projects
Preparation of projects with implementation of processes with design of KPIs according to the main methodologies that exist in the market.
Projects to develop strategies for the optimization of client operations, business processes and IT (Target Operating Model).
Analysis and implementations of business processes with Agile / PMI project management methodologies.
Methodologies
Lean Six Sigma
BPA (Business Process Analysis)
Data migration is one of the main activities that can cause extended times for companies to launch products or seize obsolete systems, potentially affecting time to market.
The Data Entry service developed at MyACo allows our expert consultants in data management and administration to generate the most appropriate strategy to mitigate extended information migration times between databases / systems that do not always have ease of communication with the levels of security requirements according to the level of data sensitivity.
This service can be presented in two modalities:
Initial data migration and implementation of automatic data transfer processes.
Incorporation of work teams for manual migration under high quality standards in work cells.
At MyACo, we offer turnkey development projects where a Senior/Semi-Senior development team is assigned in all cases.
When required by the projects, process modeling and change management consultants will be incorporated to facilitate better adoption of changes resulting from the implementation of technological and process changes.
Every development project will be accompanied by a Project Manager specialized in Agile and Waterfall methodologies, who will constantly report the project's progress through a proprietary project framework (MyAco Way) or by adopting the project management model required by the internal project office.
Types of development projects:
Design and construction of B2B/B2C websites
Mobile applications
Payment system integrations:
Conekta
Mercado Pago
Openpay
Etc.
Design and implementation of data management and exploitation projects:
Data warehouse
ETLs
Data lakes
with implementation of processes with design of KPIs according to the main methodologies that exist in the market.